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Legal Document

Terms of Service

Please read these terms carefully before using eSignalFlow. By accessing or using our service, you agree to be bound by these terms.

Last Updated:

1. Agreement to Terms

By accessing or using eSignalFlow ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

eSignalFlow is an inbox-first email marketing platform that provides:

  • Email campaign creation and management
  • Deliverability-aware marketing automation
  • AI-powered content generation and optimization
  • Contact and audience management
  • Analytics and performance tracking
  • Compliance and consent management

3. Account Registration

To use the Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate, current, and complete
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited, or illegal emails
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any fraudulent or deceptive purpose
  • Collect or harvest information about other users without consent

5. Email Marketing Compliance

You are solely responsible for ensuring that your use of the Service complies with all applicable laws, including but not limited to:

  • CAN-SPAM Act (United States)
  • GDPR (European Union)
  • CASL (Canada)
  • CCPA (California)
  • Other applicable anti-spam and data protection laws

You must obtain proper consent from recipients before sending marketing emails and honor all unsubscribe requests promptly.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by eSignalFlow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you create or upload to the Service. By using the Service, you grant eSignalFlow a license to use, store, and process your content solely for the purpose of providing the Service.

7. Payment Terms

If you purchase a paid subscription:

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You are responsible for any taxes applicable to your use of the Service
  • We reserve the right to change our pricing with 30 days notice
  • Failure to pay may result in suspension or termination of your account

8. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

  • Scheduled maintenance
  • Unforeseen technical issues
  • Force majeure events

We are not liable for any damages resulting from Service unavailability.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ESIGNALFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless eSignalFlow and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us or using the account deletion features in the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

  • Posting the new Terms on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which eSignalFlow operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and eSignalFlow regarding the Service and supersede all prior agreements and understandings.

Questions about our Terms?

Our legal team is here to help clarify any questions you may have.